Only Cellar Refund & Return Policy

a. A refund may be eligible for the following circumstances:

• If there were breakages in the order you received

• Wrong items were delivered

• Wrong quantities was delivered

b. Please contact Only Cellar's customer support via email at support@onlycellar.com within 48 hours after your order delivery and we would be happy to work with you to investigate the issue. Only Cellar may require you to send evidence of condition before accepting your return request. Note that Only Cellar has the right to reject any return requests, regardless of reason.

c. A refund cannot be requested in the following circumstances:

• If you receive a product that you deem to be out of condition for consumption

• Wine is corked, tainted, or fatigued in any way

d. Despite our best efforts to ensure that all items offered by us are of the highest quality, we cannot guarantee each bottle's drinkability as it is a naturally occurring phenomenon of the wine industry. It is at the discretion of the buyer when purchasing any bottles. Therefore, we will not accept any returns, or provide any refunds or reimbursements, for any bottle of wine that has been shipped to your home, that you perceive unfit for consumption.

e. For wines that have been opened or altered, we will not accept any returns, or provide any refunds or reimbursements, regardless of reason.

f. In any situation where Only Cellar has decided to provide any replacements, compensations, returns, or refunds, Only Cellar is entitled to determine the amount at our sole discretion. In no circumstances shall the compensation exceed the price paid for the items.