Only Cellar Refund & Return Policy

a. A refund may be eligible for the following circumstances:

  • If there were breakages in the order you received

  • Wrong items were delivered

  • Wrong quantities was delivered

b. Please contact Only Cellar's customer support via email at within 48 hours after your order delivery and we would be happy to work with you to investigate the issue. Only Cellar may require you to send evidence of condition before accepting your return request. Note that Only Cellar has the right to reject any return requests, regardless of reason.

c. A refund cannot be requested in the following circumstances:

  • If you receive a product that you deem to be out of condition for consumption

  • Wine is corked, tainted, or fatigued in any way

d. Despite our best efforts to ensure that all items offered by us are of the highest quality, we cannot guarantee each bottle's drinkability as it is a naturally occurring phenomenon of the wine industry. It is at the discretion of the buyer when purchasing any bottles. Therefore, we will not accept any returns, or provide any refunds or reimbursements, for any bottle of wine that has been shipped to your home, that you perceive unfit for consumption.

e. For wines that have been opened or altered, we will not accept any returns, or provide any refunds or reimbursements, regardless of reason.

f. In any situation where Only Cellar has decided to provide any replacements, compensations, returns, or refunds, Only Cellar is entitled to determine the amount at our sole discretion. In no circumstances shall the compensation exceed the price paid for the items.

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About Only Cellar

Welcome to Only Cellar, your premier wine marketplace and wine investment platform based in Singapore. We take pride in sourcing the finest wines with guaranteed provenance from renowned producers across the globe, ensuring that you receive the pinnacle of quality and authenticity.

Why shop for wine at OnlyCellar? Our extensive selection features exquisite wines from New Zealand, France, Italy, Spain, and beyond. Whether you're a connoisseur or a casual enthusiast, you'll find a wide range of options to suit your taste preferences and occasions. From the bold reds of Bordeaux and the elegance of Burgundy to the vibrant whites of Chardonnay and the aromatic allure of Riesling, our collection spans the world of wine.

Why invest at OnlyCellar? We understand the value of exceptional wines not only for consumption but also as potential investments. Our portfolio includes prestigious names like Dom Pérignon, Penfolds, and Leeuwin Estate. With an array of choices from Napa Valley to Tuscany hills to Champagne, you have the opportunity to explore the potential of wines from various regions, including Spanish and German classics.

Discover the world of wine with Only Cellar's curated offerings, from Cabernet Sauvignon to Merlot, from Shiraz to Sauvignon Blanc. Whether you're seeking sparkling wine for celebration, white wine for food pairing, or red wine for relaxation, we have your desires covered. Experience the allure of spectacular wines like the Moët & Chandon as we bring the global wine culture to your doorstep in Singapore.

Indulge in the art of wine appreciation and investment at OnlyCellar. Your journey through the finest vintages, including names like Louis Roederer, Opus One, Château Lafite Rothschild, and Chateau Margaux, awaits. Discover the splendor of Piedmont and the elegance of Ornellaia. From Taittinger to Ruinart, from Screaming Eagle to Beaujolais, we invite you to experience the world's finest wines right here in Singapore.

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